Privacy statement

Who we are

LiPPA Design is responsible for the processing of personal data described here. You can reach us at any time at designlippa@gmail.com.

What we collect and why

Contact form and email. When you send us a message through the form or by email, we receive your name, your email address, the business or website you mention (optional), your message, and the language of the page you used. We use these only to answer your question and, if you ask for it, to prepare a quote. The legal basis is taking steps at your request before a possible agreement, and our legitimate interest in answering messages (Article 6(1)(b) and (f) GDPR).

Website plan. The “Plan your website” tool stores your choices only in your own browser. We see them only if you send them to us yourself, for example through the contact form.

Technical data. When you visit the website, our hosting provider automatically processes technical data such as your IP address, browser type and the pages requested. This is needed to deliver the website and keep it secure (legitimate interest, Article 6(1)(f) GDPR).

Cookies and local storage

We do not use tracking, advertising or analytics cookies. The website only stores your language choice (a small cookie and local storage) and, if you use the planner, your plan in your browser. These are strictly necessary for the functions you use, so no consent banner is needed. You can delete them at any time in your browser settings.

Who processes your data for us

• Netlify (hosting and the contact form). Netlify, Inc. is based in the United States.
• Google (our email inbox through Gmail, and the fonts used on the website through Google Fonts, which means your browser connects to Google's servers when the page loads). Google is based in the United States, with a European branch in Ireland.

These providers may process data outside the European Economic Area. Where this happens, the transfer is protected by appropriate safeguards such as the EU Standard Contractual Clauses or the EU–US Data Privacy Framework. We do not sell your data and do not share it with anyone else, unless the law requires us to.

How long we keep your data

We keep messages for up to 12 months after our last contact if no agreement follows. If you become a client, we keep the data as long as needed for the project, and invoices and related records for the statutory retention period (7 years under Dutch tax law).

Your rights

You have the right to access, correct or delete your personal data, to restrict or object to its processing, and to receive your data in a portable format. Email us at designlippa@gmail.com and we will respond within one month.

If you are not satisfied with how we handle your data, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or with the supervisory authority in the country where you live.

Security

The website is only available over a secure HTTPS connection, and access to our inbox and hosting accounts is protected. We do not use automated decision-making or profiling.

Changes

We may update this statement when our services change. The date at the top shows the latest version.